For more than 20 years, Pathways Australia has helped not-for-profit and community service organisations improve operations and get more out of their charitable efforts. Key to successful organisations is the happiness and drive of their employees. Since we started in 2001, organisations across the country have chosen Pathways Australia as their employee experience survey provider.

If you’re considering conducting an employee-focused survey at your organisation, here are some of the key reasons you should consider Pathways.

Pathways Provides Tailored Survey Solutions to Meet Your Organisation’s Unique Requirements

Whether you request an employee experience survey or any of our other organisation-focused surveys, we can tailor them to suit the specific needs and intricacies of your organisation. When you request an initial enquiry, we’ll chat with you to get a complete picture of your survey goals and requirements. We’ll make suggestions of what else to cover, ensuring the survey we conduct on your behalf hits on the key insights you need. 

Cost-Effective, High-Quality Solutions

We pride ourselves on being able to provide comprehensive and insightful surveys that won’t break the bank for your organisation. Our fees cover every feature of our survey services, from the initial enquiry to the hosting of the survey and collating the data into an executive summary. We’ll also provide an action plan template and can help you prioritise what needs to be improved.

Our employee experience survey services start at $3,500 (excluding GST) and cover up to 10 weeks of survey-focused work for your organisation.

Experienced Consultants and Account Managers Do the Work for You

Our team is packed full of knowledgeable consultants and account managers who have worked at or provided consultancy services to NFPs in the past. We have decades of collective experience and use that knowledge to handle the heavy lifting for you.

You tell us what you need from the survey, and we’ll handle the rest. Once the results are in, we’ll take you through a deep dive so you’re well-positioned to improve operations.

Multiple Distribution Channels to Ensure Optimum Response Rates

We can distribute your survey to employees through several channels to ensure you get the highest response rate possible. Simplifying survey access is essential to getting the most insights possible, and that’s why we can distribute surveys to your employees via email, QR code, and text. 

Our surveys are also completely anonymous, so employees can feel secure in offering candid feedback. Anonymous feedback often leads to the best and most actionable insights.

Quick Turnaround Times

We understand that survey insights are important and timely. That’s why we focus on providing quick turnaround times with all our surveys. After the initial stages of developing your survey and making it available for employees to fill out, you should expect the results within about three weeks of the survey closing.

Easy to Interpret Reports and Result Dashboards

Survey results shouldn’t be confusing, and that’s why we ensure all our results are easy to understand and interpret. You’ll be provided with an easy-to-navigate results dashboard and we’ll also give you a physical copy of the report. Along with all of this, we’ll sit down with you to go through the results in extensive, insightful detail so that you’re across everything that matters.

Highlighted Priorities and Action Items

In furthering the ease of our survey results, we’ll highlight the areas that we believe are of the highest priority to your service organisation. Along with these highlighted priorities, we’ll note action items to focus on that can be implemented into your action plan.

Suggestions for Improvement by an Experienced Engagement Consultant

One of our experienced engagement consultants can offer their expertise on how you can make meaningful improvements to address any employee engagement issues. So, if you don’t know where to begin, we can help set you on the right course. This includes recommendations for potential courses or in-house training that could fill in gaps related to engagement.

Consulting Session and Q&A to Discuss Areas for Improvement and Action Planning Guide

When results are ready, we’ll run a consulting session with you where you can ask any questions and get into the weeds of where improvements can be made. No matter how major or minor a factor you think a finding or piece of feedback may be, we’re happy to run you through the details. We can also help guide you with preliminary action-planning discussions and provide you with a corresponding action plan template so you can implement structured and effective resolutions.

Our Consulting and HR Services Can Support You in Implementing Strategies and Initiatives for Improvement

If you need some additional assistance on the action plan front, we can help. As part of our add-on services, we can develop an action plan with you and help you implement the necessary strategies and initiatives to make it work. This is a particularly beneficial service if it happens to be your first time implementing changes based on survey results, or you don’t have your own devoted HR department.

Are you ready to conduct an employee experience survey for your organisation? Get in touch with the Pathways Australia team today.