Subscribe
Location: Online
It’s never easy or pleasant to initiate a difficult or awkward conversation. You have something to say that is unpleasant or uncomfortable, and you most likely sense that the receiver of your message will not take it well.
Although these conversations are certainly challenging (and we may feel like avoiding them) unless we have them, the problem may escalate or become more entrenched. ‘Problems’ rarely disappear or resolve themselves.
This eLearning course will provide you with a seven-stage framework that will enable you to initiate and have these awkward conversations confidently and productively!
If you prefer, we can conduct any of courses specifically for your staff at your premises. This may prove to be cost-effective and, of course, we can tailor our programs to meet the specific requirements of your organisation and participants. You can read more here
Who can attend a course about having an “Awkward” conversation?
Anyone can attend this communication course!Anyone who is required to have awkward conversations but is wanting to go about it in a more effective way.
Is this course helpful if I need to have a conversation that I feel the receiver will not take well?
Yes, this eLearning provides tools and techniques you need to instigate and have these awkward conversations productively and confidently.
Will I be provided with a framework to help me initiate and have a difficult conversation?
You will obtain a seven-step framework that is fundamental to leaving awkward conversations behind you and communicating more effectively with your colleagues.
Can I expect to learn about post-conversation monitoring and reviewing?
Yes, this communication course covers all you need to know about having effective awkward conversations.
Does this course look at how to minimise a negative response during an awkward conversation?
This session includes how to avoid the conversation escalating but also what to do and how if it does.
Will this communication course allows me to understand the reason for having to have awkward conversations in the first place?
Will this communication course allows me to understand the reason for having to have awkward conversations in the first place?
Click for Access
“Valuable and insightful information and great presenter. Thank you.” Melissa Brennan, Mission Australia
“A great course! Full of useful tips and strategies. Great job! Many thanks!”
David Perry, Hunter H2O
We’ve been achieving extraordinary results for nearly 20 years. We hope see you on our next course.
We’ve been achieving extraordinary results for nearly 20 years. We would love to work with you!