Being in a management or supervisory role can be rewarding in many ways, but it can also be challenging and frustrating at times! Deadlines, lack of time, having to deal with ‘difficult’ behaviours, unreasonable expectations, and inadequate supervision or support can make your job challenging… and maybe exhausting!
So if you are struggling a little, want to learn new management skills or confirm that you are managing effectively, our ever-popular face-to-face course is now available as a self-paced eLearning course!
This self-paced eLearning course is packed full of practical ideas, techniques, and tips that will result in you immediately becoming a more effective and confident manager… we guarantee it!
Discover what team leaders need to do (and not do) to gain and retain the trust and respect of their team members. In addition, learn how to boost your emotional intelligence and how EI assists in developing and maintaining relationships.
This session will teach you what to focus on and how letting go of some bad habits will make you more productive. Feel less pressured and be more in control of your work and time.
Having that ‘difficult’, ‘awkward’ or ‘uncomfortable’ conversation with someone is often challenging. Gain clear insights into why we avoid having these conversations and how we can manage them in ways that deliver the outcomes we want and need.
Ensuring that your team members meet expectations and standards is one of your basic responsibilities! In this session, gain the six-step process to give you the tools you need to drive exceptional performance.
Toxic, disruptive, and generally unacceptable behaviour just can’t be tolerated. This important session examines the different types of ‘challenging’ behaviours, why they occur, and the nine guaranteed steps to completely resolve the problem.
Motivated and engaged employees will usually deliver outstanding results. In this final session, you will learn the critical success factors to ensure that your team members feel engaged and satisfied! You will be surprised at how easy it is!
If you prefer, we can conduct any of courses specifically for your staff at your premises. This may prove to be cost-effective and, of course, we can tailor our programs to meet the specific requirements of your organisation and participants. You can read more here
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“Peter was very informative and entertaining! It was a great course!” Daniel McDonald, Mortgage Choice
“Practical and easy to listen to and understand.”
Berhan Eris, Toyota
We’ve been achieving extraordinary results for nearly 20 years. We hope see you on our next course.
We’ve been achieving extraordinary results for nearly 20 years. We would love to work with you!