So You’ve Made it To ‘Manager’… How to Survive and Thrive – eLearning

Overview

Being in a management or supervisory role can be rewarding in many ways, but it can also be challenging and frustrating at times! Deadlines, lack of time, having to deal with ‘difficult’ behaviours, unreasonable expectations, and inadequate supervision or support can make your job challenging… and maybe exhausting!

So if you are struggling a little, want to learn new management skills or confirm that you are managing effectively, our ever-popular face-to-face course is now available as a self-paced eLearning course!

This self-paced eLearning course is packed full of practical ideas, techniques, and tips that will result in you immediately becoming a more effective and confident manager… we guarantee it!

Topics Covered

Managing yourself

Discover what team leaders need to do (and not do) to gain and retain the trust and respect of their team members. In addition, learn how to boost your emotional intelligence and how EI assists in developing and maintaining relationships.

Managing your time

This session will teach you what to focus on and how letting go of some bad habits will make you more productive. Feel less pressured and be more in control of your work and time.

Managing difficult conversations

Having that ‘difficult’, ‘awkward’ or ‘uncomfortable’ conversation with someone is often challenging. Gain clear insights into why we avoid having these conversations and how we can manage them in ways that deliver the outcomes we want and need.

Managing and assessing performance

Ensuring that your team members meet expectations and standards is one of your basic responsibilities! In this session, gain the six-step process to give you the tools you need to drive exceptional performance.

Managing ‘difficult’ people and their behaviours

Toxic, disruptive, and generally unacceptable behaviour just can’t be tolerated. This important session examines the different types of ‘challenging’ behaviours, why they occur, and the nine guaranteed steps to completely resolve the problem.

Managing change

Motivated and engaged employees will usually deliver outstanding results. In this final session, you will learn the critical success factors to ensure that your team members feel engaged and satisfied! You will be surprised at how easy it is!

Managing your management style

All leaders and managers have their own unique style of management. In this session, you will identify your personal style, learn when it will work and when it won’t. Best of all, you will discover a little-known technique that you can apply successfully to any management situation.

Managing goals and objectives

Unless you have a 100% clear understanding of what you need to achieve (which is different to the tasks you regularly undertake), inevitably, you won’t entirely focus on the crucial few things that will make a difference. In this session, you will learn to identify, focus and deliver on your five critical success factors.

Managing your team

In this session, you will learn about the ten things that great team builders do so you can start leading a highly effective and motivated team!

Managing and resolving conflict

Learn the major causes of conflict, how to identify when a mild disagreement may escalate, and what you can do to manage and resolve it effectively. A vital leadership skill that you will learn and practice!

Managing your manager

At least once in your career, you will likely report to a more senior manager whose own ‘way of doing things’ or their lack of competence will get in the way of you doing your job effectively! Understand the four options available to you and the steps you can take to work with (or maybe around) them.

Managing the ‘Boss V Friend’ relationship

Understand the simple, sensible and workable guidelines; that will help you work out what your relationship should be with your team members.

Who's it for?

A first-time manager

A manager with fewer than five years’ experience

Experienced but want to learn new skills

Transitioning from ‘specialist’ to manager

An ‘old hand’ but want to confirm you are doing it ‘right’

Outcomes

Clear insights into what leadership and management techniques work (and don’t work!)

A ‘toolkit’ of practical tips, techniques, and ideas

More confidence to deal with management challenges

Preparation for higher-level management roles

Free post-course support

In-house Courses

If you prefer, we can conduct any of courses specifically for your staff at your premises. This may prove to be cost-effective and, of course, we can tailor our programs to meet the specific requirements of your organisation and participants. You can read more here

Facilitator

Peter Holdsworth

Peter Holdsworth has spent most of his professional career leading, managing, and advising community service organisations, so he has unique insights into what works and what doesn’t… particularly in the art of management. He has post-graduate qualifications in management, is a Fellow of the Australian Institute of Management, a graduate of the Australian Institute of Company Directors, and is a Churchill Fellow. He also sits on the boards of four community service organisations. His presentations are practical, engaging, and memorable!

Book Now

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54 %

of attendees rated their course experience 5/5

5/5

“Peter was very informative and entertaining! It was a great course!” Daniel McDonald, Mortgage Choice

5/5

“Practical and easy to listen to and understand.”
Berhan Eris, Toyota

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So You’ve Made it To ‘Manager’… How to Survive and Thrive – eLearning

Overview

Topics Covered

Who's it for?

Outcomes

In-house Courses

Facilitator

Book Now

5/5

5/5

You might also be interested in our other courses

Effective Time Management – Tips and Techniques

Financial Literacy For Non-Accountants … Demystified!

Personal Productivity … achieve more with less stress!

Emotional intelligence, How to Build Great Relationships

Leading Successful Teams Remotely