So You’ve Made it to ‘Manager’… How to Survive & Thrive eLearning

This self-paced eLearning provides a wide range of realistic techniques, principles, strategies, and more that will increase your effectiveness... instantly!



Being in a management or supervisory role can be rewarding in many ways, but it can also be challenging and frustrating at times! Deadlines, lack of time, having to deal with ‘difficult’ behaviours, unreasonable expectations, and inadequate supervision or support can make your job challenging… and maybe exhausting!

So if you are struggling a little, want to learn new management skills or confirm that you are managing effectively, our ever-popular face-to-face course is now available as a self-paced eLearning course!

This self-paced eLearning course is packed full of practical ideas, techniques, and tips that will result in you immediately becoming a more effective and confident manager… we guarantee it!

Upcoming dates

Click on your preferred date to book


What’s covered

Discover what team leaders need to do (and not do) to gain and retain the trust and respect of their team members. In addition, learn how to boost your emotional intelligence and how EI assists in developing and maintaining relationships.

All leaders and managers have their own unique style of management. In this session, you will identify your personal style, learn when it will work and when it won't. Best of all, you will discover a little-known technique that you can apply successfully to any management situation.

This session will teach you what to focus on and how letting go of some bad habits will make you more productive. Feel less pressured and be more in control of your work and time.

Unless you have a 100% clear understanding of what you need to achieve (which is different to the tasks you regularly undertake), inevitably, you won’t entirely focus on the crucial few things that will make a difference. In this session, you will learn to identify, focus and deliver on your five critical success factors.

Having that ‘difficult’, ‘awkward’ or ‘uncomfortable’ conversation with someone is often challenging. Gain clear insights into why we avoid having these conversations and how we can manage them in ways that deliver the outcomes we want and need.

In this session, you will learn about the ten things that great team builders do so you can start leading a highly effective and motivated team!

Ensuring that your team members meet expectations and standards is one of your basic responsibilities! In this session, gain the six-step process to give you the tools you need to drive exceptional performance.

Learn the major causes of conflict, how to identify when a mild disagreement may escalate, and what you can do to manage and resolve it effectively. A vital leadership skill that you will learn and practice!

Toxic, disruptive, and generally unacceptable behaviour just can’t be tolerated. This important session examines the different types of ‘challenging’ behaviours, why they occur, and the nine guaranteed steps to completely resolve the problem.

At least once in your career, you will likely report to a more senior manager whose own ‘way of doing things’ or their lack of competence will get in the way of you doing your job effectively! Understand the four options available to you and the steps you can take to work with (or maybe around) them.

Change is often inconvenient, often disruptive, and nearly always resisted by at least some people. Yet, teams and organisations that don’t embrace change will go backwards. In this session, learn the six principles that we must adopt to get organisational change accepted and implemented.

Understand the simple, sensible and workable guidelines; that will help you work out what your relationship should be with your team members.

Motivated and engaged employees will usually deliver outstanding results. In this final session, you will learn the critical success factors to ensure that your team members feel engaged and satisfied! You will be surprised at how easy it is!

Who's it for?

  • A first-time manager
  • A manager with fewer than five years’ experience
  • Experienced but want to learn new skills
  • Transitioning from ‘specialist’ to manager
  • An ‘old hand’ but want to confirm you are doing it ‘right’


  • Clear insights into what leadership and management techniques work (and don’t work!)
  • A ‘toolkit’ of practical tips, techniques, and ideas
  • More confidence to deal with management challenges
  • Preparation for higher-level management roles
  • Free post-course support


Peter Holdsworth

Peter Holdsworth has spent most of his professional career leading, managing, and advising community service organisations, so he has unique insights into what works and what doesn't... particularly in the art of management.

He has post-graduate qualifications in management, is a Fellow of the Australian Institute of Management, a graduate of the Australian Institute of Company Directors, and is a Churchill Fellow.

He also sits on the boards of four community service organisations. His presentations are practical, engaging, and memorable!



6 weeks self-paced




$800 ex. GST

What you get:

You will receive a workbook, presentation notes and a certificate of completion.




In-house course enquiry

Onsite enquiry