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Managing Performance – Constructively and Effectively

“Thank you for the content that was delivered in the managing performance eLearning. It has given me plenty of food for thought and helped me understand more proactive ways to approach particular situations.” – Previous Participant

Key Skills

Team Leading

Assertiveness

Communication

Course Summary

We often think of ‘performance management’ as something we do when things go wrong. In fact, it’s about setting clear expectations; giving accurate and timely feedback (both positive and negative); and yes, having that ‘difficult’ conversation when it’s needed.

This eLearning will provide you with practical ideas, tips, and techniques that will help you manage and improve the performance of your team members.

  • Why ‘performance management’ has a bad reputation
  • The six simple steps to managing the performance of your team members
  • When things turn ugly… formal disciplinary action
  • The organisational and employee retention benefits of an exit survey
  • What it is… and isn’t!
  • How to manage those ‘difficult’ conversations
  • Why and how to conduct an exit interview

This course is delivered as a self-paced eLearning course, providing you with 30-days of access to engaging video content and learning material. The content is easy to navigate through our online learning platform, with the content and resources all in one place.

Peter Holdsworth - Pathways Australia

Peter Holdsworth – Facilitator 

Peter Holdsworth has spent most of his professional career leading, managing, and advising community service organisations, so he has unique insights into what works and what doesn’t… particularly in the art of management. He has post-graduate qualifications in management, is a Fellow of the Australian Institute of Management, a graduate of the Australian Institute of Company Directors, and is a Churchill Fellow. He also sits on the boards of four community service organisations. His presentations are practical, engaging, and memorable!

Frequently Asked Questions

Anyone who has staff reporting to them, whether one person or fifty people, it is important to understand how to manage performance constructively and effectively.
Yes, performance management is about setting clear expectations, giving accurate and timely feedback (both positive and negative) and yes, having that ‘difficult’ conversation when it is needed. This eLearning will provide you will all the tools and techniques you need to manage performance constructively and effectively.
You will gain access to a simple 6-step process that will help you to manage team member performance
Yes, you will learn about formal disciplinary action, what it involves, how and when it’s required.
Both exit interviews and surveys are an important part of managing performance and obtaining feedback, whether negative or positive. The importance of the exiting process will be covered within this online course.
Is this course a good place to start if I want to manage and improve the performance of my team members?

Purchase Course

eLearning Bundle

This eLearning course is offered in a course bundle

In-House Courses

We can conduct any of courses specifically for your staff at your premises. This may prove to be cost-effective and, of course, we can tailor our programs to meet the specific requirements of your organisation and participants. 

Client Testimonials

“Peter is very engaging, personable and a great story-teller! The course gives a fantastic A-Z of performance management and is suitable for a broad range of industry types.”

5/5

Tasha Clifford, Worksafe

“Great presentation. Peter has lots of energy & enthusiasm that keeps you engaged. I feel that I have lots of information to put into practice.”

5/5

Emily Kermac, Paris Financial

“I retain more information by attending shorter online trainings, so this was perfect for me. The facilitator was very knowledgeable and easy to understand.”

5/5

Karen Tobin, Tumut Regional Family Services Inc.

“Thank you for the content that was delivered in the managing performance eLearning. It has given me plenty of food for thought and helped me understand more proactive ways to approach particular situations.”

5/5

Tamara Penfold, frc environmental
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We’ve been achieving extraordinary results for nearly 20 years. We would love to work with you!