Managing performance… constructively and effectively!

Managing performance (good and not-so good) and providing useful feedback is crucial. Learn how to do it properly

 

Overview

 

We often think of ‘performance management’ as something we do when things go wrong. In fact, it’s about setting clear expectations, giving accurate and timely feedback (both positive and negative) and yes, having that ‘difficult’ conversation when it’s needed.

This webinar will provide you with practical ideas, tips and techniques that will help you manage and improve the performance of your team members.

What’s covered

  • Why ‘performance management’ has a bad reputation
  • What it is … and isn’t!
  • The six simple steps to managing the performance of your team members
  • How to manage those ‘difficult’ conversations
  • When things turn ugly … formal disciplinary action

Who's it for?

  • CEO’s
  • Divisional managers
  • Departmental Managers
  • Supervisors

Outcomes

  • An understanding of why managing performance is so important
  • Know how to set expectations of work performance and behaviour
  • Understand how to give feedback
  • Know the steps to managing employee performance
  • Understand the correct processes involved in formal disciplinary action

Facilitator

Peter Holdsworth

Peter Holdsworth has spent most of his professional career leading, managing and advising community service organisations so he has unique insights into what works and what doesn't ... particularly in the art of management.

He has post-graduate qualifications in management, is a Fellow of the Australian Institute of Management, a graduate of the Australian Institute of Company Directors and is a Churchill Fellow.

He also sits on the boards of four community service organisations. His presentations are practical, engaging and memorable!

Details

Time

9:30 am to 10:30 am

Location

Online

Fee

$99 ex GST

Upcoming dates

Click on your preferred date to book

Webinars


  • Webinar - Managing Performance
    10-09-2019 - 20-02-2020
    9:30 am - 10:30 am

Overview We often think of ‘performance management’ as something we do when things go wrong. In fact, it’s about setting clear expectations, giving accurate and timely feedback (both positive and negative) and yes, having that ‘difficult’ conversation when it’s needed. This webinar will provide you with practical ideas, tips and techniques that will help you (more…)


  • Webinar - Managing Performance
    25-06-2020 - 25-06-2021
    9:30 am - 10:30 am

Overview We often think of ‘performance management’ as something we do when things go wrong. In fact, it’s about setting clear expectations, giving accurate and timely feedback (both positive and negative) and yes, having that ‘difficult’ conversation when it’s needed. This webinar will provide you with practical ideas, tips and techniques that will help you (more…)

In-house course enquiry

If you prefer, we can conduct any of our courses specifically for your staff and at your premises. This may prove to be cost-effective and, of course, we can tailor our programs to meet the specific requirements of your organisation and participants.

Call us now for in-house/onsite enquires
1300 212 212

Onsite enquiry
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