Managing performance… constructively and effectively!

Managing performance (good and not-so good) and providing useful feedback is crucial. Learn how to do it properly

 

Overview

We often think of ‘performance management’ as something we do when things go wrong. In fact, it’s about setting clear expectations, giving accurate and timely feedback (both positive and negative) and yes, having that ‘difficult’ conversation when it’s needed.

This eLearning will provide you with practical ideas, tips and techniques that will help you manage and improve the performance of your team members.

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Overview We often think of ‘performance management’ as something we do when things go wrong. In fact, it’s about setting clear expectations, giving accurate and timely feedback (both positive and negative) and yes, having that ‘difficult’ conversation when it’s needed. This eLearning course will provide you with practical ideas, tips and techniques that will help (more…)

What’s covered

Who's it for?

  • CEO’s
  • Divisional managers
  • Departmental Managers
  • Supervisors

Outcomes

  • An understanding of why managing performance is so important
  • Know how to set expectations of work performance and behaviour
  • Understand how to give feedback
  • Know the steps to managing employee performance
  • Understand the correct processes involved in formal disciplinary action
  • A deeper understanding of the importance of exit interviews and surveys

Facilitator

Peter Holdsworth

Peter Holdsworth has spent most of his professional career leading, managing and advising community service organisations so he has unique insights into what works and what doesn't ... particularly in the art of management.

He has post-graduate qualifications in management, is a Fellow of the Australian Institute of Management, a graduate of the Australian Institute of Company Directors and is a Churchill Fellow.

He also sits on the boards of four community service organisations. His presentations are practical, engaging and memorable!

Details

Time:

11:30 am to 1:00 pm or 2:30 pm to 4:00 pm AEST

Location:

Online

Fee:

$220 ex. GST

What you get:

You will receive the presentation notes from the eLearning post-completion.

 

 

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