Location: Online
We often think of ‘performance management’ as something we do when things go wrong. In fact, it’s about setting clear expectations; giving accurate and timely feedback (both positive and negative); and yes, having that ‘difficult’ conversation when it’s needed.
This eLearning will provide you with practical ideas, tips, and techniques that will help you manage and improve the performance of your team members.
If you prefer, we can conduct any of courses specifically for your staff at your premises. This may prove to be cost-effective and, of course, we can tailor our programs to meet the specific requirements of your organisation and participants. You can read more here
Who would get the best benefit of learning about managing performance?
Anyone who has staff reporting to them, whether one person or fifty people, it is important to understand how to manage performance constructively and effectively.
Will this course look at managing both good and bad performance?
Yes, performance management is about setting clear expectations, giving accurate and timely feedback (both positive and negative) and yes, having that ‘difficult’ conversation when it is needed. This eLearning will provide you will all the tools and techniques you need to manage performance constructively and effectively.
Does this course look at a step-by-step process to help with performance management of team members?
You will gain access to a simple 6-step process that will help you to manage team member performance
Will this course also cover the processes involved with formal disciplinary action?
Yes, you will learn about formal disciplinary action, what it involves, how and when it’s required.
Are exit interviews and surveys part of the performance management course?
Both exit interviews and surveys are an important part of managing performance and obtaining feedback, whether negative or positive. The importance of the exiting process will be covered within this online course.
Is this course a good place to start if I want to manage and improve the performance of my team members?
Is this course a good place to start if I want to manage and improve the performance of my team members?
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“Peter is very engaging, personable and a great story-teller! The course gives a fantastic A-Z of performance management and is suitable for a broad range of industry types.”
Tasha Clifford, Worksafe
“Great presentation. Peter has lots of energy & enthusiasm that keeps you engaged. I feel that I have lots of information to put into practice.”
Emily Kermac, Paris Financial
We’ve been achieving extraordinary results for nearly 20 years. We hope see you on our next course.
We’ve been achieving extraordinary results for nearly 20 years. We would love to work with you!