So You’ve Made it to MANAGER – How to Survive and Thrive!

Course Duration: 2 Days
Course Time: 09.30 a.m. - 4.00 p.m.
Course Fee: $1200 AUD (Exc GST) | Payment via credit card or invoice
Locations: Sydney | Melbourne | Brisbane | & In-house
Facilitator Peter Holdsworth

Overview

Are you a new or emerging manager? Or experienced but want to learn more?

‘So You’ve Made It To ‘Manager’ … How To Survive And Thrive’ will provide you with a ‘toolbox’ of practical tips, ideas, and techniques that will make you more effective … immediately!

During the course, you will hear insightful presentations, have the opportunity to complete confidential self-assessments, participate in discussions, group activities, knowledge-sharing with your fellow participants, and be able to ask lots of questions.

Topics Covered

Managing youself

Discover what team leaders need to do (and not do) to gain and retain the trust and respect of their team members. In addition, learn how to boost your emotional intelligence and how EI assists in developing and maintaining relationships.

Managing your time

This session will teach you what to focus on and how letting go of some bad habits will make you more productive. Feel less pressured and be more in control of your work and time.

Managing difficult conversations

Having that ‘difficult’, ‘awkward’ or ‘uncomfortable’ conversation with someone is often challenging. Gain clear insights into why we avoid having these conversations and how we can manage them in ways that deliver the outcomes we want and need.

Managing & assessing performance

Ensuring that your team members meet expectations and standards is one of your basic responsibilities! In this session, gain the six-step process to give you the tools you need to drive exceptional performance.

Managing 'difficult' people & their behaviours

Toxic, disruptive, and generally unacceptable behaviour just can’t be tolerated. This important session examines the different types of ‘challenging’ behaviours, why they occur, and the nine guaranteed steps to completely resolve the problem.

Managing change

Change is often inconvenient, often disruptive, and nearly always resisted by at least some people. Yet, teams and organisations that don’t embrace change will go backwards. In this session, learn the six principles that we must adopt to get organisational change accepted and implemented.

Managing team member motivation

Motivated and engaged employees will usually deliver outstanding results. In this final session, you will learn the critical success factors to ensure that your team members feel engaged and satisfied! You will be surprised at how easy it is!

Managing your management style

All leaders and managers have their own unique style of management. In this session, you will identify your personal style, learn when it will work and when it won’t. Best of all, you will discover a little-known technique that you can apply successfully to any management situation.

Managing goals & objectives

Unless you have a 100% clear understanding of what you need to achieve (which is different to the tasks you regularly undertake), inevitably, you won’t entirely focus on the crucial few things that will make a difference. In this session, you will learn to identify, focus and deliver on your five critical success factors.

Managing your team

In this session, you will learn about the ten things that great team builders do so you can start leading a highly effective and motivated team!

Managing & resolving conflict

Learn the major causes of conflict, how to identify when a mild disagreement may escalate, and what you can do to manage and resolve it effectively. A vital leadership skill that you will learn and practice!

Managing your manager

At least once in your career, you will likely report to a more senior manager whose own ‘way of doing things’ or their lack of competence will get in the way of you doing your job effectively! Understand the four options available to you and the steps you can take to work with (or maybe around) them.

Managing the 'Boss V Friend' relationships

Understand the simple, sensible and workable guidelines; that will help you work out what your relationship should be with your team members.

Who's it for?

A first-time manager

A manager with fewer than five years' experience

Experienced but want to learn new skills

Transitioning from ‘specialist’ to manager

An ‘old hand’ but want to confirm you are doing it ‘right’

Formulating an action plan of individual and team accountability

Outcomes

Clear insights into what leadership and management techniques work (and don’t work!)

A ‘toolkit’ of practical tips, techniques, and ideas

More confidence to deal with management challenges

Preparation for higher-level management roles

Free post-course support

In-house Courses

If you prefer, we can conduct any of courses specifically for your staff at your premises. This may prove to be cost-effective and, of course, we can tailor our programs to meet the specific requirements of your organisation and participants. You can read more here

Facilitator

Peter Holdsworth

Peter Holdsworth has spent most of his professional career leading, managing and advising community service organisations so he has unique insights into what works and what doesn’t … particularly in the art of management. He has post-graduate qualifications in management, is a Fellow of the Australian Institute of Management, a graduate of the Australian Institute of Company Directors and is a Churchill Fellow. He also sits on the boards of four community service organisations. His presentations are practical, engaging and memorable!

FAQ's

Do I have to have previous experience as a manager?

This course has been designed with versatility in mind, so whether you are an established leader or a newcomer stepping into the management realm, this program is a great way for new and experienced managers to brush up on and build their skills. It’s one of our foundational management courses and is ideal for those starting their management journey – as well as for managers with up to five years of experience looking to consolidate their skills. The program also serves as a dynamic training course for non-profit organisations, effectively addressing the unique challenges faced by leaders in this sector. For those stepping into new roles, our management courses equip you with the practical skills needed for immediate implementation. Even if you are an experienced manager, our management training allows you to update your skills, learn new strategies, and stay current in an ever-changing business landscape. This course for managers ensures a comprehensive learning experience that caters to all levels.

Do I need to bring anything to the management training course?

Upon enrollment, you’ll receive an interactive workbook that you can choose to access in the way that best fits your learning style. Whether you prefer to print it for hands-on interaction or use it digitally on your tablet or laptop, the choice is yours. Our main goal is to ensure you can focus on enhancing your managerial skills without worrying about the logistics. With our training courses, your primary responsibility is to bring your eagerness to learn, a readiness to participate, and a mindset open to new approaches and ideas.

What types of attendees usually go to this management course?

Our courses at Pathways Australia are targeted towards employees within the not-for-profit (NFP) sector. This group encompasses support workers, team leaders, divisional managers, department leaders, and coordinators (among others) who are looking to refine their management skills and capabilities. However, the scope of our course for managers extends beyond NFP organisations. We welcome participants from a broad spectrum of organisations, such as educational institutions, government departments, and private-sector businesses. Our management courses have been attended by school administrators, government officials, corporate managers, and even entrepreneurs who find the training valuable for their operations.

What sort of experience does the facilitator have in management training?

Our management course is facilitated by Peter Holdsworth, a seasoned professional with diverse experience in leadership roles, including team leader, CEO, and board member. His credentials include a Fellowship with the Australian Institute of Management (AIM) and graduation from the Australian Institute of Company Directors (AICD), underscoring his deep expertise in management. For over 15 years, Peter has been conducting our management courses, infusing them with practical insights from his real-world experience. Whether you’re seeking foundational management training or advanced supervisor courses, Peter’s approach ensures you receive engaging, tailored, and applicable learning experiences to enhance your managerial skills.

Do you provide any additional support after completing the management course?

Upon completion of any of our courses, whether it be geared towards management, customer service, or other training, you’ll gain more than just the knowledge acquired during the sessions. You will have access to a wealth of post-course resources that further support your ongoing learning journey in management. This extends your learning beyond our standard management courses and includes materials to solidify your understanding, as well as tools to apply your new skills effectively in your work environment. Additionally, we provide a unique opportunity for a one-on-one management mentoring session with your course facilitator. This personalised session allows you to address any specific challenges you may be facing, seek additional advice, or simply delve deeper into areas of management that interest you. This individualised attention sets our course for managers apart and ensures that you continue to grow and thrive even after the formal training ends.

Are there any follow on courses from this management training?

At Pathways Australia, we believe that there’s always room for improvement. Any of our array of courses will help you continue to develop and develop your leadership skills. We highly recommend our leadership or emotional intelligence courses. These are popular choices among attendees who’ve completed the management course, as they focus on the soft skills that are crucial for effective leadership. For more information on our courses, contact us today.

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54 %

of attendees rated their course experience 5/5

5/5

“Peter is very engaging, personable and a great story-teller! The course gives a fantastic A-Z of management and is suitable for a broad range of organisation types.”
Tasha Clifford, Worksafe

5/5

“Great presentation. Peter has lots of energy & enthusiasm that keeps you engaged. I feel that I have lots of information to put into practice.”
Emily Kermac, Paris Financial