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Location: Online
We all know how damaging unresolved workplace conflict between individuals and groups can be. Similarly, allowing one or more team members to exhibit challenging or unacceptable behaviour will reduce morale, productivity and weaken team culture. Leaving these problems unchecked isn’t an option!
Fortunately, this e-Learning Course will provide you with insights into why conflict and unacceptable behaviour occurs. As importantly, you will be provided with a ‘toolkit’ of practical ideas, tips and techniques that will help you resolve the problem quickly and effectively.
If you prefer, we can conduct any of courses specifically for your staff at your premises. This may prove to be cost-effective and, of course, we can tailor our programs to meet the specific requirements of your organisation and participants. You can read more here
Will this course help me manage my team conflicts at work?
Yes, this eLearning will teach you proven strategies and techniques to manage, reduce and resolve workplace conflicts professionally and effectively.
Does this course look at mediating conflict and managing your own conflict?
In this session, you will understand the causes of conflict and how to meditate and resolve different types of conflicts, whether it’s between team members, other individuals or a conflict you have with another person.
Will this course allow me to recognise and understand how I manage conflict?
Absolutely, this conflict management course will help you understand how to identify and improve your conflict management style.
When it comes to workplace conflict, who would be best to attend this course?
This conflict management course is suitable for anyone who is required to deal with conflict and finds it difficult. This includes but is not limited to, leaders and managers of all levels, human resource managers, support staff and anyone with a mediation role.
Does the course give insights into what causes workplace conflict?
Yes, this conflict management training will provide insights into the differences of a healthy difference of opinion and open conflict that has the potential to create damaging outcomes if it’s not handled quickly and effectively.
Will the course cover what can be done if talking doesn’t resolve the conflict?
Will the course cover what can be done if talking doesn’t resolve the conflict?
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“Very useful, practical and engaging course. Lots of tips to go away and reflect on”
Sam, ASHM
“Fantastic! Really helpful … introduced me to new concepts that I have not heard of before. I think it will be helpful in helping me plan my next conflict situation.”
Kirsten Gault, Genea
We’ve been achieving extraordinary results for nearly 20 years. We hope see you on our next course.
We’ve been achieving extraordinary results for nearly 20 years. We would love to work with you!