Different priorities, entrenched positions, poor behaviour, varying perceptions of the ‘truth’ - All of these issues and many more can lead to conflict in the workplace. Of course, people should be encouraged to voice their opinions, but allowing that to escalate into open conflict will produce damaging outcomes … if not resolved quickly and effectively.
This eLearning course is designed to provide you with insights into why conflict happens and introduce you to proven techniques that will help you manage and resolve conflicts confidently and effectively.
Peter Holdsworth has spent most of his professional career leading, managing and advising community service organisations so he has unique insights into what works and what doesn't ... particularly in the art of management.
He has post-graduate qualifications in management, is a Fellow of the Australian Institute of Management, a graduate of the Australian Institute of Company Directors and is a Churchill Fellow.
He also sits on the boards of four community service organisations. His presentations are practical, engaging and memorable!
11:30 am to 1:00 pm AEST
Online
$90 ex. GST
You will receive the presentation notes from the eLearning post-completion.
Click on your preferred date to book
Overview Different priorities, entrenched positions, poor behaviour, varying perceptions of the ‘truth’ – All of these issues and many more can lead to conflict in the workplace. Of course, people should be encouraged to voice their opinions, but allowing that to escalate into open conflict will produce damaging outcomes … if not resolved quickly and (more…)
Overview Different priorities, entrenched positions, poor behaviour, varying perceptions of the ‘truth’ – All of these issues and many more can lead to conflict in the workplace. Of course, people should be encouraged to voice their opinions, but allowing that to escalate into open conflict will produce damaging outcomes … if not resolved quickly and (more…)
Overview Different priorities, entrenched positions, poor behaviour, varying perceptions of the ‘truth’ – All of these issues and many more can lead to conflict in the workplace. Of course, people should be encouraged to voice their opinions, but allowing that to escalate into open conflict will produce damaging outcomes … if not resolved quickly and (more…)
If you prefer, we can conduct any of our courses specifically for your staff and at your premises. This may prove to be cost-effective and, of course, we can tailor our programs to meet the specific requirements of your organisation and participants.