- eLearning - Conflict. How to manage and resolve it effectively!
11:30 am - 1:00 pm
Overview Different priorities, entrenched positions, poor behaviour, varying perceptions of the ‘truth’ – All of these issues and many more can lead to conflict in the workplace. Of course, people should be encouraged to voice their opinions, but allowing that to escalate into open conflict will produce damaging outcomes … if not resolved quickly and (more…)