Pathways Australia

Conflict. How to manage and resolve it effectively!

Overview

Contrasting perceptions of the ‘truth’, ingrained opinions, different priorities, poor performance… These are just some of the matters that can lead to conflicts within the workplace. Employees should be encouraged to have and speak their own opinions; however, allowing that to escalate into an active conflict will create damaging results if the matter is not resolved quickly and effectively.

This eLearning session has been created to provide you with understandings and insights into why conflict happens and present you with proven strategies that will assist you in managing, reducing, and resolving conflicts confidently and effectively.

Topics Covered

Who's it for?

Outcomes

In-house Courses

If you prefer, we can conduct any of courses specifically for your staff at your premises. This may prove to be cost-effective and, of course, we can tailor our programs to meet the specific requirements of your organisation and participants. You can read more here

Facilitator

Peter Holdsworth
Peter Holdsworth has spent most of his professional career leading, managing and advising community service organisations so he has unique insights into what works and what doesn’t … particularly in the art of management. He has post-graduate qualifications in management, is a Fellow of the Australian Institute of Management, a graduate of the Australian Institute of Company Directors and is a Churchill Fellow. He also sits on the boards of four community service organisations. His presentations are practical, engaging and memorable!

FAQ's

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Awkward Conversations
54 %
of attendees rated their course experience 5/5

5/5

“Very useful, practical and engaging course. Lots of tips to go away and reflect on”
Sam, ASHM

5/5

Fantastic! Really helpful … introduced me to new concepts that I have not heard of before. I think it will be helpful in helping me plan my next conflict situation.”
Kirsten Gault, Genea

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