Designed specifically for newer or emerging managers ‘So You’ve Made It To ‘Manager’…How To Survive And Thrive!’ provides participants with a toolbox of practical techniques, ideas and tips.

There is a difference between management and leadership. Mostly, Managers use technical skills, knowledge, and expertise to achieve set objectives. The primary role of leaders is to influence and inspire people.

If this rings true then this course is definitely for you. Learn the secrets and techniques that will help you use your available time much more effectively and efficiently. This will help you get back in control!

This one-day course provides participants with the fundamentals of the entire project management process, as well as essential project management tools and techniques to guarantee projects are correctly lead and executed from start to finish.

During this one-day course, you will learn the 'secrets' to building a great team, creating a great culture, managing good (and not-so-good) performance and much more. A must for leaders and managers at all levels.

Want to develop your ability to more effectively develop great relationships and relate to people? In this one-day course, you will learn about the four components of EQ and how they can make you a more effective leader.

This engaging one-day workshop will help you understand what events trigger your personal stress and how you can deal with it effectively. This program is a ‘must-do’ if you sometimes feel overwhelmed or tense.

This one-day course will provide you insightful knowledge and practical skills for effective customer interactions, delivering service excellence and creating a positive customer experience.

This one-day course examines your natural responses to difficult behaviour and teaches the necessary skills that will give you the confidence to manage these problematic behaviours professionally and reduce your stress levels.

Workplace conflict between individuals or within a group can be very destructive in so many ways. This one-day course Will provide you with insights into why conflict occurs, your own conflict management style and how to manage and resolve it.

If you're a manager at any level and you don't know what a Balance Sheet, Profit or loss statement and Cashflow Statement can tell you about the financial health of your organisation you need to attend this one-day course.

Social Media is a powerful and relatively inexpensive set of marketing tools that can help you reach out to clients, supporters and other stakeholders. This hands-on course will provide you with the knowledge and skills you need.

If you prefer we can conduct any of our courses specifically for your staff and at your premises. This may prove to be cost-effective and of course, we can tailor our programs to meet the specific requirements of your organisation and participants.