• Board Assessment Survey: A service organisation’s board dictates much of the direction and focus of the organisation at large. Our Board Assessment Survey allows all members of the governing body to ensure they’re on the same page for what the organisation wants to achieve in helping offenders get their lives back on track.
• Volunteer Satisfaction Survey: Compassionate volunteers are an absolute must – and you want to ensure you’re doing everything in your power to retain those with the passion and empathy to help former offenders. This survey gauges how engaged and satisfied volunteers are while providing clear insights into where improvements can occur.
• Interpersonal Skills Course: Interpersonal skills not only matter for managing effective teams, they’re also essential for helping you interact with offenders in an appropriate fashion. Leverage emotional intelligence and other key interpersonal skills so you can help them to the best of your abilities.

At Pathways Australia, our focus is on ensuring all offender support organisations can perform at their absolute best. We want you to be able to provide assistance and services that empower former offenders in their efforts to reintegrate into general society.

Our services, which range from consulting and surveys to training courses and HR support, enable us to support your organisation across multiple touchpoints. The key aim is enabling your organisation in ways that improve the efficiency of your efforts, meaning you can commit more meaningful time to important work you do.

Our customised solutions enhance your team’s skills and collaboration, equipping them to excel in their roles and provide exceptional service to those who need help.

We recommend the following surveys: 

• Employee Engagement Survey: Much like you want your volunteers to be satisfied in their roles, you want the same for your employees. Content employees will always perform better and be able to provide greater service to those looking to move forward. This survey allows you to assess employee engagement, satisfaction, and gain a clearer picture of the value they see in their work.
• 360-Degree Feedback Survey: Managers within your organisation must be performing their duties to benefit both the organisation and those it serves. The 360-degree feedback survey assesses how your managers are seen by their direct reports, peers, and higher-level managers.
• Diversity, Equity, and Inclusion Survey: Offenders come from all walks of life, and their circumstances can be informed by life experiences based on their race, ideology, sexuality, cultural upbringing, beliefs, and so on. Diversity isn’t just beneficial to organisational operations, but allows you to better understand and account for the factors that lead people to offend and the unique challenges they may face on their path to rehabilitation.

Since 2001, Pathways Australia’s provided HR, consultancy, and training expertise, and we know of the many unique challenges and needs of service organisations that assist offenders. We provide tailored HR solutions that drive improvements for your organisation’s operations and overall structure.

We keep our finger on the pulse of the challenges unique to your sector, ensuring the services we provide speak to your specific needs.