Good managers know it’s important to regularly check in with each of their employees, but too often one-on-one meetings feel hurried and disorganised.
To make the most of these meetings be more deliberate about how you structure them. First, schedule them — every week, every other, or once a month — but they should be repeating events on your calendar. And honour these time slots. Don’t get in the habit of cancelling, which signals to your employee that you don’t value her or his time.
Make sure there’s an agenda. Ask your direct report for a synopsis of what she or she would like to talk about before the meeting. You should do the same for them. When in the room together, be present. Turn off your phone; close your office door. Start the meeting by complimenting your colleague on something that has gone well. Then, be curious. Listen to your colleague’s concerns and provide feedback and ideas on how problems may be solved.
Always close the meeting with a note of appreciation, too. Words of affirmation can mean a lot.
Author – Peter Holdsworth – Director and Presenter for Pathways Australia
View Peter’s Two-Day Management course here