Managing Performance… Constructively & Effectively!

 

Managing Performance… Constructively & Effectively! – 27th October 2020

Details Price Qty
Online Ticketshow details +$99.00 (AUD)*  

* price includes taxes


  • eLearning - Managing Performance
    27-10-2020
    11:30 am - 1:00 pm

Overview

We often think of ‘performance management’ as something we do when things go wrong. In fact, it’s about setting clear expectations, giving accurate and timely feedback (both positive and negative) and yes, having that ‘difficult’ conversation when it’s needed.

This eLearning course will provide you with practical ideas, tips and techniques that will help you manage and improve the performance of your team members.

Time: 11:30 am to 1:00 pm AEST

What’s covered?

  • Why ‘performance management’ has a bad reputation.
  • What it is … and isn’t!
  • The six simple steps to managing the performance of your team members.
  • How to manage those ‘difficult’ conversations.
  • When things turn ugly … formal disciplinary action.
  • Why and how to conduct an Exit Interview.
  • The organisational and employee retention benefits of an Exit Survey.

Who’s it for?

  • CEO’s.
  • Divisional Managers.
  • Departmental Managers.
  • Supervisors.

Outcomes

  • An understanding of why managing performance is so important.
  • Know how to set expectations of work performance and behaviour.
  • Understand how to give feedback.
  • Know the steps to managing employee performance.
  • Understand the correct processes involved in formal disciplinary action.
  • A deeper understanding of the importance of exit interviews and surveys.

Facilitator - Peter Holdsworth

Peter Holdsworth has spent most of his professional career leading, managing and advising community service organisations so he has unique insights into what works and what doesn't ... particularly in the art of management. He has post-graduate qualifications in management, is a Fellow of the Australian Institute of Management, a graduate of the Australian Institute of Company Directors and is a Churchill Fellow. He also sits on the boards of four community service organisations. His presentations are practical, engaging and memorable!