Conflict Management & Resolution

 

Conflict Management & Resolution – 12th May 2020 – Melbourne

Details Price Qty
Ticketshow details +$462.00 (AUD)*  

* price includes taxes


  • Conflict Management and Resolution Course
    12-05-2020
    9:30 am - 3:30 pm

Program Overview

Although we would prefer for it not to exist, Workplace conflict happens … with many unfortunate consequences if left unchecked. This practical and interactive one-day course will equip participants with the skills they need to not only identify workplace conflict and understand why it occurs but also how to manage and resolve workplace disagreements.

Time: 9.30am – 3.30pm

Here’s what we will cover:

    • The causes of workplace conflict
    • How to recognise the signs of an emerging conflict
    • Managing and resolving conflicts between individuals
    • Managing and resolving team conflict
    • Managing and resolving conflict between you and another
    • How to identify your conflict management ‘style’
    • What questions to ask … and how
    • How to provide ‘non-explosive’ feedback
    • Understanding the crucial elements of a constructive discussion
    • How to avoid taking sides and making subjective judgements
    • How to develop deep listening and curiosity skills

… and much more!

Venue:  

Address:
William Angliss Conference Centre, Building A, Lvl5, 555 La Trobe Street, Melbourne, Victoria, 3000, Australia

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