Organisation Reviews

Our knowledge and experience in the community services sector enable us to identify your key strengths, weaknesses, opportunities and threats and provide you with a ‘roadmap’ to guide your future decisions and actions.



Although you will know your organisation better than nearly anyone else, sometimes having a fresh pair of eyes look at what you are doing and how can provide new insights and perspectives.

Maybe you have concerns about one aspect of your business or are looking for ways to increase your organisation's effectiveness and efficiencies. Whatever the reason, arranging for an expert, independent review of your organisation (or a part of it) will provide your leadership with the information, insights and recommendations needed for ongoing organisational improvement.

We have worked with hundreds of community service organisations, and our knowledge and experience in the sector is unrivalled. We treat each client and assignment as bespoke because we understand that each is different and requires a tailored, individual approach. You won't find us providing you with simple, off-the-shelf, 'cookie-cutter' solutions to complex problems!

How We Can Help

Our long involvement and experience in the Not-For-Profit sector enables us to focus on and make insightful assessments about any aspects or areas of your organisation quickly, accurately, and of course, confidentially.

Maybe you are concerned about the performance of part of your organisation, or perhaps just want to benchmark an aspect of your organisation against 'best practice'. We can certainly help.

Here are just a few areas you may wish to review:

Services Offered

  • Your entire organisation
  • A specific service, department or function
  • The strategic or annual plan
  • The organisation's values and culture
  • Policies, procedures and processes
  • Organisational structures
  • Human resources management
  • Financial management
  • Staff training needs
  • Potential for growth
  • Income generation strategies
  • Levels of staff engagement and satisfaction
  • The effectiveness and governance standards of your board or committee
  • Remuneration levels
  • Performance assessment methods
  • Position descriptions
  • Key performance indicators
  • Operational performance
  • Workplace Health and Safety standards
  • Reasons for high employee turnover

Our specialist consultants can detect any potential for improvement quickly, and they will provide you with clear recommendations and guidelines that will 'add value'.

They are led by our director, Peter Holdsworth, who has more than three decades of experience guiding and supporting community service organisations. He is widely acknowledged as Australia's most knowledgeable and trusted community service sector advisers. Apart from his 'on-the-ground' expertise, he has postgraduate qualifications in leadership and management. He is also a Churchill Fellow.


If you would like to learn more about how Pathways Australia can support your organisation, please make contact.

We're always happy to discuss your needs and suggest possible options that will represent cost-effective solutions.

Call us now: 1300 212 212

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