Overview We’ve all been there. Be it work, school or at birthday celebrations, we’ve all found ourselves in situations where we have been forced to interact with people we find to be “difficult”. For many of us, we’d rather eat glass than have to deal with challenging people like this. The good news is that (more…)
Overview We’ve all been there. Be it work, school or at birthday celebrations, we’ve all found ourselves in situations where we have been forced to interact with people we find to be “difficult”. For many of us, we’d rather eat glass than have to deal with challenging people like this. The good news is that (more…)
Overview We’ve all been there. Be it work, school or at birthday celebrations, we’ve all found ourselves in situations where we have been forced to interact with people we find to be “difficult”. For many of us, we’d rather eat glass than have to deal with challenging people like this. The good news is that (more…)
Overview Different priorities, entrenched positions, poor behaviour, varying perceptions of the ‘truth’ – All of these issues and many more can lead to conflict in the workplace. Of course, people should be encouraged to voice their opinions, but allowing that to escalate into open conflict will produce damaging outcomes … if not resolved quickly and (more…)
Overview Different priorities, entrenched positions, poor behaviour, varying perceptions of the ‘truth’ – All of these issues and many more can lead to conflict in the workplace. Of course, people should be encouraged to voice their opinions, but allowing that to escalate into open conflict will produce damaging outcomes … if not resolved quickly and (more…)
Overview Different priorities, entrenched positions, poor behaviour, varying perceptions of the ‘truth’ – All of these issues and many more can lead to conflict in the workplace. Of course, people should be encouraged to voice their opinions, but allowing that to escalate into open conflict will produce damaging outcomes … if not resolved quickly and (more…)
Overview One of the ONLY sources of fundraising income that’s increasing is corporate sponsorship, and it’s growing FAST. Why? Because corporate Australia now understands that ‘doing good’ is good for business. But if you just use conventional thinking and methods when seeking the support of a company, you most likely will not succeed. This intensive (more…)
Overview Ever wonder why some people seem to get through lots of work but others (maybe you) often feel overwhelmed and out of control? This eLearning course will present a range of practical ways in which you can become more efficient and effective with the time you have available … and you will be amazed (more…)
Overview Ever wonder why some people seem to get through lots of work but others (maybe you) often feel overwhelmed and out of control? This eLearning course will present a range of practical ways in which you can become more efficient and effective with the time you have available … and you will be amazed (more…)
Overview Ever wonder why some people seem to get through lots of work but others (maybe you) often feel overwhelmed and out of control? This eLearning course will present a range of practical ways in which you can become more efficient and effective with the time you have available … and you will be amazed (more…)
Overview Ever wonder why some people seem to get through lots of work but others (maybe you) often feel overwhelmed and out of control? This eLearning course will present a range of practical ways in which you can become more efficient and effective with the time you have available … and you will be amazed (more…)
Overview Would you like to enjoy enriched relationships with your clients, colleagues, family and friends? Learning about and practicing Emotional Intelligence (EI) will help you do just that … and it’s not hard! In this eLearning course you will learn about the business case for EI at work, the four key areas of EI and (more…)
Overview Would you like to enjoy enriched relationships with your clients, colleagues, family and friends? Learning about and practicing Emotional Intelligence (EI) will help you do just that … and it’s not hard! In this eLearning course you will learn about the business case for EI at work, the four key areas of EI and (more…)
Overview Would you like to enjoy enriched relationships with your clients, colleagues, family and friends? Learning about and practicing Emotional Intelligence (EI) will help you do just that … and it’s not hard! In this eLearning course you will learn about the business case for EI at work, the four key areas of EI and (more…)
Overview Would you like to enjoy enriched relationships with your clients, colleagues, family and friends? Learning about and practicing Emotional Intelligence (EI) will help you do just that … and it’s not hard! In this eLearning course you will learn about the business case for EI at work, the four key areas of EI and (more…)
Overview Here’s the fact! Employees who are engaged with their work and organisation will be more productive and stay longer than those who aren’t! The question is not whether we should strive to develop a highly engaged team; it’s how do we make it happen? The good news is that it isn’t hard and success (more…)
Overview Here’s the fact! Employees who are engaged with their work and organisation will be more productive and stay longer than those who aren’t! The question is not whether we should strive to develop a highly engaged team; it’s how do we make it happen? The good news is that it isn’t hard and success (more…)
Overview We all have customers, clients and colleagues and your personal and professional success will depend largely on how well you meet their needs. Getting it right may lead to a long-term relationship but getting it wrong can result in a personal and business loss. Whether your ‘customer’ is a potential or existing client, team (more…)
Overview We all have customers, clients and colleagues and your personal and professional success will depend largely on how well you meet their needs. Getting it right may lead to a long-term relationship but getting it wrong can result in a personal and business loss. Whether your ‘customer’ is a potential or existing client, team (more…)
Overview We all have customers, clients and colleagues and your personal and professional success will depend largely on how well you meet their needs. Getting it right may lead to a long-term relationship but getting it wrong can result in a personal and business loss. Whether your ‘customer’ is a potential or existing client, team (more…)
Overview This eLearning course will show you how to read, analyse and interpret the three major financial statements that all organisations produce on a regular basis … and you won’t need to have a finance degree or be an accountant! The information is presented using non-jargon, non-accountant-speak. We guarantee you will ‘get’ it! Time: 11:30 (more…)
Overview This eLearning course will show you how to read, analyse and interpret the three major financial statements that all organisations produce on a regular basis … and you won’t need to have a finance degree or be an accountant! The information is presented using non-jargon, non-accountant-speak. We guarantee you will ‘get’ it! Time: 11:30 (more…)
Overview This eLearning course will show you how to read, analyse and interpret the three major financial statements that all organisations produce on a regular basis … and you won’t need to have a finance degree or be an accountant! The information is presented using non-jargon, non-accountant-speak. We guarantee you will ‘get’ it! Time: 11:30 (more…)
Overview This eLearning course will show you how to read, analyse and interpret the three major financial statements that all organisations produce on a regular basis … and you won’t need to have a finance degree or be an accountant! The information is presented using non-jargon, non-accountant-speak. We guarantee you will ‘get’ it! Time: 11:30 (more…)
Overview Effective teams are fantastic! They achieve great outcomes and it’s a pleasure to be part of one. And of course, leading such a group is exciting and provides a great deal of satisfaction. But as we all know, building and developing a great team doesn’t happen by magic or osmosis. It needs the leader (more…)
Overview Effective teams are fantastic! They achieve great outcomes and it’s a pleasure to be part of one. And of course, leading such a group is exciting and provides a great deal of satisfaction. But as we all know, building and developing a great team doesn’t happen by magic or osmosis. It needs the leader (more…)
Overview This interactive eLearning will give you the theory and application of influencing within remote teams collaboratively. Technology, globalisation, work flexibility and the Covid-19 pandemic impact, has required many of us to work remotely, while still achieving teamwork and results, through relationship building with our internal and external stakeholders. Strong leadership skills determine the success (more…)
Overview This interactive eLearning will give you the theory and application of influencing within remote teams collaboratively. Technology, globalisation, work flexibility and the Covid-19 pandemic impact, has required many of us to work remotely, while still achieving teamwork and results, through relationship building with our internal and external stakeholders. Strong leadership skills determine the success (more…)
Overview We often think of ‘performance management’ as something we do when things go wrong. In fact, it’s about setting clear expectations, giving accurate and timely feedback (both positive and negative) and yes, having that ‘difficult’ conversation when it’s needed. This eLearning course will provide you with practical ideas, tips and techniques that will help (more…)
Overview We often think of ‘performance management’ as something we do when things go wrong. In fact, it’s about setting clear expectations, giving accurate and timely feedback (both positive and negative) and yes, having that ‘difficult’ conversation when it’s needed. This eLearning course will provide you with practical ideas, tips and techniques that will help (more…)
Overview We often think of ‘performance management’ as something we do when things go wrong. In fact, it’s about setting clear expectations, giving accurate and timely feedback (both positive and negative) and yes, having that ‘difficult’ conversation when it’s needed. This eLearning course will provide you with practical ideas, tips and techniques that will help (more…)
Overview We often think of ‘performance management’ as something we do when things go wrong. In fact, it’s about setting clear expectations, giving accurate and timely feedback (both positive and negative) and yes, having that ‘difficult’ conversation when it’s needed. This eLearning course will provide you with practical ideas, tips and techniques that will help (more…)
Overview The fact is that unless your organisation is well-governed, it will struggle to survive, let alone thrive! Good governance is a fundamental responsibility of the board, and it’s not something that can be delegated. The fact is that without it, your NFP will struggle to fulfill its mission or have much of a positive (more…)
Overview The fact is that unless your organisation is well-governed, it will struggle to survive, let alone thrive! Good governance is a fundamental responsibility of the board, and it’s not something that can be delegated. The fact is that without it, your NFP will struggle to fulfill its mission or have much of a positive (more…)
Overview Do you feel overwhelmed by the never-ending list of things you need to ‘tick off’ each day? Would you like to become more productive? This interactive eLearning will give you a toolkit of practical ideas and techniques for both remote and office environments. These strategies will help you become more productive and feel more (more…)
Overview Do you feel overwhelmed by the never-ending list of things you need to ‘tick off’ each day? Would you like to become more productive? This interactive eLearning will give you a toolkit of practical ideas and techniques for both remote and office environments. These strategies will help you become more productive and feel more (more…)
Overview Making sure that you select the right person for the job isn’t an exact science, but there are proven techniques that will help ensure you select a person who can not only do the job but is also a good ‘fit’. This practical eLearning course will provide you with a ‘toolkit’ of practical tips, (more…)
Overview Making sure that you select the right person for the job isn’t an exact science, but there are proven techniques that will help ensure you select a person who can not only do the job but is also a good ‘fit’. This practical eLearning course will provide you with a ‘toolkit’ of practical tips, (more…)
Our most popular course is now available as an Online eLearning Course! It’s conducted over four weeks and you can start at any time. Overview Being in a management or supervisory role can be rewarding in so many ways, but it can also be challenging and frustrating at times too! Deadlines, lack of time, (more…)
Overview It’s never easy or pleasant to initiate a difficult or awkward conversation. You have something to say that is unpleasant or uncomfortable and you most likely sense that the receiver of your message will not take it well. Although these conversations are certainly challenging (and we may feel like avoiding them), unless we have (more…)
Overview It’s never easy or pleasant to initiate a difficult or awkward conversation. You have something to say that is unpleasant or uncomfortable and you most likely sense that the receiver of your message will not take it well. Although these conversations are certainly challenging (and we may feel like avoiding them), unless we have (more…)
Overview It’s never easy or pleasant to initiate a difficult or awkward conversation. You have something to say that is unpleasant or uncomfortable and you most likely sense that the receiver of your message will not take it well. Although these conversations are certainly challenging (and we may feel like avoiding them), unless we have (more…)
Have you ever said or done something you later regretted because you felt angry or frustrated at the time? Probably most of us have and maybe multiple times! Learning and developing your emotional intelligence will help you to: – Become aware of your emotions as they arise – Manage them rather than allowing them to (more…)
Program Overview Although we would prefer for it not to exist, Workplace conflict happens … with many unfortunate consequences if left unchecked. This practical and interactive one-day course will equip participants with the skills they need to not only identify workplace conflict and understand why it occurs but also how to manage and resolve workplace (more…)
The ability of people to simultaneously perform as individuals and together with their colleagues in effective teamwork is critical to the success of your group. This practical course will equip you with all of the knowledge, skills and ideas you need to build a high performing, welcoming and motivated team or repair a broken one! (more…)
Program Overview Being in a management or supervisory role can be rewarding in so many ways, but it can also be challenging and frustrating at times too! Deadlines, lack of time, having to deal with ‘difficult’ behaviors, unreasonable expectations, inadequate supervision or support can make your job challenging … and maybe exhausting! So if you (more…)
Program Overview Being in a management or supervisory role can be rewarding in so many ways, but it can also be challenging and frustrating at times too! Deadlines, lack of time, having to deal with ‘difficult’ behaviors, unreasonable expectations, inadequate supervision or support can make your job challenging … and maybe exhausting! So if you (more…)
Time: 9.30am – 3.30pm Summary So much to do and so little time! Sound familiar? Emails, phone calls, meetings, paperwork and a whole lot of other disruptions confront us every day and make getting to the important things often challenging. If this rings true then this course is definitely for you. Learn the secrets and (more…)
Time: 9.30am – 3.30pm Summary Stress is a natural and inevitable part of life. However, if you don’t manage it stress can take a toll on your health and well-being. In this course, you will learn how to identify the symptoms of stress, deal effectively with its causes, become more resilient, happy, healthy and in (more…)
There is no active courses right now
There is no active courses right now
There is no active courses right now
Have you ever said or done something you later regretted because you felt angry or frustrated at the time? Probably most of us have and maybe multiple times! Learning and developing your emotional intelligence will help you to: – Become aware of your emotions as they arise – Manage them rather than allowing them to (more…)
Program Overview Although we would prefer for it not to exist, Workplace conflict happens … with many unfortunate consequences if left unchecked. This practical and interactive one-day course will equip participants with the skills they need to not only identify workplace conflict and understand why it occurs but also how to manage and resolve workplace (more…)
There is no active courses right now
Program Overview Being in a management or supervisory role can be rewarding in so many ways, but it can also be challenging and frustrating at times too! Deadlines, lack of time, having to deal with ‘difficult’ behaviors, unreasonable expectations, inadequate supervision or support can make your job challenging … and maybe exhausting! So if you (more…)
Time: 9.30am – 3.30pm Summary So much to do and so little time! Sound familiar? Emails, phone calls, meetings, paperwork and a whole lot of other disruptions confront us every day and make getting to the important things often challenging. If this rings true then this course is definitely for you. Learn the secrets and (more…)
Time: 9.30am – 3.30pm Summary Stress is a natural and inevitable part of life. However, if you don’t manage it stress can take a toll on your health and well-being. In this course, you will learn how to identify the symptoms of stress, deal effectively with its causes, become more resilient, happy, healthy and in (more…)
There is no active courses right now
There is no active courses right now
There is no active courses right now
Have you ever said or done something you later regretted because you felt angry or frustrated at the time? Probably most of us have and maybe multiple times! Learning and developing your emotional intelligence will help you to: – Become aware of your emotions as they arise – Manage them rather than allowing them to (more…)
Program Overview Although we would prefer for it not to exist, Workplace conflict happens … with many unfortunate consequences if left unchecked. This practical and interactive one-day course will equip participants with the skills they need to not only identify workplace conflict and understand why it occurs but also how to manage and resolve workplace (more…)
The ability of people to simultaneously perform as individuals and together with their colleagues in effective teamwork is critical to the success of your group. This practical course will equip you with all of the knowledge, skills and ideas you need to build a high performing, welcoming and motivated team or repair a broken one! (more…)
Program Overview Being in a management or supervisory role can be rewarding in so many ways, but it can also be challenging and frustrating at times too! Deadlines, lack of time, having to deal with ‘difficult’ behaviors, unreasonable expectations, inadequate supervision or support can make your job challenging … and maybe exhausting! So if you (more…)
Program Overview Being in a management or supervisory role can be rewarding in so many ways, but it can also be challenging and frustrating at times too! Deadlines, lack of time, having to deal with ‘difficult’ behaviors, unreasonable expectations, inadequate supervision or support can make your job challenging … and maybe exhausting! So if you (more…)
Time: 9.30am – 3.30pm Summary So much to do and so little time! Sound familiar? Emails, phone calls, meetings, paperwork and a whole lot of other disruptions confront us every day and make getting to the important things often challenging. If this rings true then this course is definitely for you. Learn the secrets and (more…)
Time: 9.30am – 3.30pm Summary Stress is a natural and inevitable part of life. However, if you don’t manage it stress can take a toll on your health and well-being. In this course, you will learn how to identify the symptoms of stress, deal effectively with its causes, become more resilient, happy, healthy and in (more…)
There is no active courses right now
There is no active courses right now
There is no active courses right now
There is no active courses right now
Course Administration Fee for a change in a course you are attending or to hold a credit for the register. (more…)