Scheduled Courses

Mentoring Session

Leadership and management can sometimes be challenging …. But you probably already know that! That’s why we offer tailored, one-on-one mentoring and coaching with Australia’s most experienced Not-For-Profit management consultant, Peter Holdsworth. During a one-hour confidential session, he will listen to whatever challenge you are dealing with right now and will work with you to (more…)

eLearning

Customer Service Excellence… create an exceptional experience!

There is no active courses right now

Dealing with Difficult Behaviours

There is no active courses right now

Effective Time Management. Tips & Techniques!

There is no active courses right now

Emotional Intelligence, How to Build Great Relationships

There is no active courses right now

Financial Literacy For Non-Accountants... Demystified!

There is no active courses right now

How To Build a Great Team... We're Better Together

There is no active courses right now

How To Properly Assess The Performance Of Your CEO

There is no active courses right now

How To Recruit The Best Board Members For Your Organisation

There is no active courses right now

Managing Performance... Constructively & Effectively!

There is no active courses right now

NFP Board governance and effectiveness… How does yours rate?

There is no active courses right now

NFP Board Member Course & Certification

NFP Board Member Course & Certification – 13th September 2021

Overview So, you have been appointed to the board of a For-Purpose (Not-For-Profit) organisation that you know makes a positive difference. Congratulations and we hope you gain much satisfaction from your involvement! This four-session, live, online course equips newly appointed and existing board members with the knowledge they need to exercise their important responsibilities and (more…)

NFP Board Member Course & Certification – 18th October 2021

Personal Productivity... achieve more with less stress!

There is no active courses right now

So You've Made it to Manager... How to Survive & Thrive! ONLINE

So You’ve Made it To ‘Manager’ … How To Survive and Thrive! self-paced e-Learning

Our most popular course is now available as a self-paced eLearning Course! Overview Being in a management or supervisory role can be rewarding in so many ways, but it can also be challenging and frustrating at times too! Deadlines, lack of time, having to deal with ‘difficult’ behaviors, unreasonable expectations, inadequate supervision or support (more…)

That 'Awkward' conversation. The seven steps to success!

There is no active courses right now

On-demand eLearning

A survival guide for dealing with 'difficult' humans!

A survival guide for dealing with ‘difficult’ humans! – On-demand e-Learning

Overview We’ve all been there. Be it work, school or at birthday celebrations, we’ve all found ourselves in situations where we have been forced to interact with people we find to be “difficult”. For many of us, we’d rather eat glass than have to deal with challenging people like this. The good news is that (more…)

Conflict. How to manage and resolve it effectively!

Conflict. How to manage and resolve it effectively! – On-demand e-Learning

Overview Different priorities, entrenched positions, poor behaviour, varying perceptions of the ‘truth’ – All of these issues and many more can lead to conflict in the workplace. Of course, people should be encouraged to voice their opinions, but allowing that to escalate into open conflict will produce damaging outcomes … if not resolved quickly and (more…)

Corporate Sponsorship... How to win your share!

Corporate Sponsorship … How to win your share! – On-demand e-Learning

Overview One of the ONLY sources of fundraising income that’s increasing is corporate sponsorship, and it’s growing FAST. Why? Because corporate Australia now understands that ‘doing good’ is good for business. But if you just use conventional thinking and methods when seeking the support of a company, you most likely will not succeed. This intensive (more…)

Effective Time Management. Tips & Techniques!

Effective Time Management. Tips & Techniques! – On-demand e-Learning

Overview Ever wonder why some people seem to get through lots of work but others (maybe you) often feel overwhelmed and out of control? This eLearning course will present a range of practical ways in which you can become more efficient and effective with the time you have available … and you will be amazed (more…)

Employee engagement… The Key to motivating and retaining your team members!

Employee engagement … The Key to motivating and retaining your team members! – On-demand e-Learning

Overview Here’s the fact! Employees who are engaged with their work and organisation will be more productive and stay longer than those who aren’t! The question is not whether we should strive to develop a highly engaged team; it’s how do we make it happen? The good news is that it isn’t hard and success (more…)

Emotional Intelligence, How to Build Great Relationships

Emotional intelligence, How to Build Great Relationships – On-demand e-Learning

Overview Would you like to enjoy enriched relationships with your clients, colleagues, family and friends? Learning about and practicing Emotional Intelligence (EI) will help you do just that … and it’s not hard! In this eLearning course you will learn about the business case for EI at work, the four key areas of EI and (more…)

Exceptional customer service... a practical 'How To' guide

Exceptional customer service … a practical ‘How To’ guide – On-demand e-Learning

Overview We all have customers, clients and colleagues and your personal and professional success will depend largely on how well you meet their needs. Getting it right may lead to a long-term relationship but getting it wrong can result in a personal and business loss. Whether your ‘customer’ is a potential or existing client, team (more…)

Financial Literacy For Non-Accountants... Demystified!

Financial Literacy For Non-accountants … Demystified! – On-demand e-Learning

Overview This eLearning course will show you how to read, analyse and interpret the three major financial statements that all organisations produce on a regular basis … and you won’t need to have a finance degree or be an accountant! The information is presented using non-jargon, non-accountant-speak. We guarantee you will ‘get’ it! ON-DEMAND What’s (more…)

How To Build A Great Team

How To Build A Great Team – On-demand e-Learning

Overview Effective teams are fantastic! They achieve great outcomes and it’s a pleasure to be part of one. And of course, leading such a group is exciting and provides a great deal of satisfaction. But as we all know, building and developing a great team doesn’t happen by magic or osmosis. It needs the leader (more…)

Leading Successful Teams Remotely

Leading Successful Teams Remotely – On-demand eLearning

Overview This on-demand eLearning will give you the theory and application of influencing within remote teams collaboratively. Technology, globalisation, work flexibility and the Covid-19 pandemic impact, has required many of us to work remotely, while still achieving teamwork and results, through relationship building with our internal and external stakeholders. Strong leadership skills determine the success (more…)

Managing Performance... Constructively & Effectively!

Managing Performance… Constructively & Effectively! – On-demand e-Learning

Overview We often think of ‘performance management’ as something we do when things go wrong. In fact, it’s about setting clear expectations, giving accurate and timely feedback (both positive and negative) and yes, having that ‘difficult’ conversation when it’s needed. This eLearning course will provide you with practical ideas, tips and techniques that will help (more…)

Recruitment & Selection... Getting it Right!

Recruitment & Selection… Getting it Right! – On-demand eLearning

Overview Making sure that you select the right person for the job isn’t an exact science, but there are proven techniques that will help ensure you select a person who can not only do the job but is also a good ‘fit’. This practical on-demand eLearning course will provide you with a ‘toolkit’ of practical (more…)

So You've Made it to Manager... How to Survive & Thrive! ONLINE

So You’ve Made it To ‘Manager’ … How To Survive and Thrive! self-paced e-Learning

That 'Awkward' conversation. The seven steps to success!

That ‘Awkward’ conversation. The seven steps to success! – On-demand e-Learning

Overview It’s never easy or pleasant to initiate a difficult or awkward conversation. You have something to say that is unpleasant or uncomfortable and you most likely sense that the receiver of your message will not take it well. Although these conversations are certainly challenging (and we may feel like avoiding them), unless we have (more…)

New South Wales

Conflict Management & Resolution

There is no active courses right now

Customer Service Excellence… create an exceptional experience!

There is no active courses right now

Dealing with Difficult Behaviours

Dealing with Difficult Behaviours – 7th October 2021 – Sydney

Time: 9.30am – 3.30pm Overview One of the major causes of workplace stress is working and dealing with people who display difficult behaviours. These people can be your customers, peers and even your immediate boss. The typical natural reaction is to either avoid or to match the behaviour, neither solve the behavioural issues, and both (more…)

Emotional Intelligence… The Secret of Life & Leadership Success!

Emotional Intelligence… The Secret of Life & Leadership Success! – 14th October 2021 – Sydney

Time: 9.30am – 3.30pm Overview Have you ever said or done something you later regretted because you felt angry or frustrated at the time? Probably most of us have and maybe multiple times! Learning and developing your emotional intelligence will help you to: – Become aware of your emotions as they arise – Manage them (more…)

From Good Manager To Great Leader... Yes, You Can!

From Good Manager To Great Leader … Yes, You Can! – 22nd September 2021 – Sydney

Overview Is there really a difference between management and leadership? Well, yes, there is! In most cases, managers use their specific technical skills, knowledge, and expertise to achieve set objectives. The primary role of leaders is to influence and inspire people. Of course, both functions are crucial, and sometimes, a person must act as both (more…)

How To Build a Great Team... We're Better Together

How to Build a Great Team… We’re Better Together – 9th September 2021 – Sydney

Time: 9.30am – 3.30pm Overview The ability of people to simultaneously perform as individuals and together with their colleagues within effective teamwork is critical to the success of your group. This practical course will equip you with all of the knowledge, skills and ideas you need to build a high-performing, welcoming and motivated team or (more…)

Mentoring Session

Project Management... The Secrets to Success

Project Management… The Secrets to Success – 16th September 2021 – Sydney

Time: 9.30am – 3.30pm Overview In the past few decades, organisations have discovered something incredible; the principles that have been used to create enormous successes in large projects can be applied to projects of any size to create extraordinary success. As a result, many employees are expected to understand project management techniques and how to (more…)

So You’ve Made It To ‘Manager’... How To Survive And Thrive!

So You’ve Made it To ‘Manager’ … How To Survive And Thrive! – 7th & 8th September 2021 – Sydney

Program Overview Being in a management or supervisory role can be rewarding in so many ways, but it can also be challenging and frustrating at times too! Deadlines, lack of time, having to deal with ‘difficult’ behaviors, unreasonable expectations, inadequate supervision or support can make your job challenging … and maybe exhausting! So if you (more…)

Time Management For Really Busy People

Time Management For Really Busy People! – 18th October 2021 – Sydney

Time: 9.30am – 3.30pm Overview So much to do and so little time! Sound familiar? Emails, phone calls, meetings, paperwork and a whole lot of other disruptions confront us every day and make getting to the important things often challenging. If this rings true then this course is definitely for you. Learn the secrets and (more…)

Northern Territory

Mentoring Session

Queensland

Conflict Management & Resolution

There is no active courses right now

Customer Service Excellence… create an exceptional experience!

There is no active courses right now

Dealing with Difficult Behaviours

Dealing with Difficult Behaviours – 4th November 2021 – Brisbane

Emotional Intelligence… The Secret of Life & Leadership Success!

Emotional Intelligence… The Secret of Life & Leadership Success! – 26th August 2021 – Brisbane

From Good Manager To Great Leader... Yes, You Can!

From Good Manager To Great Leader … Yes, You Can! – 14th October 2021 – Brisbane

Mentoring Session

Project Management... The Secrets to Success

Project Management… The Secrets to Success – 27th July 2021 – Brisbane

Project Management… The Secrets to Success – 28th October 2021 – Brisbane

So You've Made it to 'Manager'... How To Survive And Thrive!

So You’ve Made it To ‘Manager’ … How To Survive And Thrive! – 12th & 13th October 2021 – Brisbane

Time: 9.30am – 4.00pm each day Overview Being in a management or supervisory role can be rewarding in so many ways, but it can also be challenging and frustrating at times too! Deadlines, lack of time, having to deal with ‘difficult’ behaviors, unreasonable expectations, inadequate supervision or support can make your job challenging … and (more…)

Time Management For Really Busy People

Time Management For Really Busy People! – 24th August 2021 – Brisbane

Dealing with Difficult Behaviours

Dealing with Difficult Behaviours – 26th October 2021 – Melbourne

Emotional Intelligence… The Secret of Life & Leadership Success!

Emotional Intelligence… The Secret of Life & Leadership Success! – 13th September 2021 – Melbourne

From Good Manager To Great Leader... Yes, You Can!

From Good Manager To Great Leader … Yes, You Can! – 31st August 2021 – Melbourne

How To Build a Great Team... We're Better Together

How to Build a Great Team… We’re Better Together – 6th October 2021 – Melbourne

Mentoring Session

Networking Events

Networking breakfast with Melbourne Lord Mayor, Cr. Sally Capp – 30th September 2021 – Melbourne

Overview: Join us and other likeminded industry professionals for breakfast and enjoy the company of Melbourne Lord Mayor, Sally Capp. Get insights about life, leadership, business, and success from one of Melbourne’s most prominent identities. The format for this event will be mainly Q & A so that those attending will be able to ask (more…)

Project Management... The Secrets to Success

Project Management… The Secrets to Success – 14th October 2021 – Melbourne

So You've Made it to 'Manager'... How To Survive And Thrive!

So You’ve Made it To ‘Manager’ … How To Survive And Thrive! – 14th & 15th September 2021 – Melbourne

Time Management For Really Busy People

Time Management For Really Busy People! – 8th September 2021 – Melbourne

Western Australia

Mentoring Session

Australian Capital Territory

Mentoring Session

Administration Fee

Admin Fee

Course Administration Fee (two-day course)

Course Administration Fee for a change in a two-day course you are attending or to hold a credit for the register. (more…)

Course Administration Fee

Course Administration Fee for a change in a course you are attending or to hold a credit for the register. (more…)

Scheduled Courses

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