Year: 2018

Turn Negative Feedback into an Improved Relationship

No one likes getting negative feedback — especially from a peer — but demonising your team member who was honest with you won’t get you anywhere. After all, they took the time to give you feedback because they care about you and your success. So enlist their help. Schedule a time to follow up on … Continue reading “Turn Negative Feedback into an Improved Relationship”

Empathy Matters When You’re Making a Tough Decision

When faced with a hard choice, it’s comforting to think that if you can just get the right information and use the right analytics, you can make the right decision. But serious problems are rarely black-and-white, and tools and techniques alone won’t give you answers.  You also need empathy.  Put yourself in the shoes of … Continue reading “Empathy Matters When You’re Making a Tough Decision”

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